One of the most prominent obstacles a lash artist can face is the issue of skin sensitivities and allergic reactions. It doesn’t matter how experienced you are or how amazing your tools can be – allergies are a real part of the beauty industry that requires attention. There is going to be a small number of your customers who will react to your lash extension services, and it’s of utmost importance to educate yourself on how to be professional about your clients’ allergies. Working with cleansers, primers, adhesives, and lash extensions around the eye area calls for a level of expertise that will ensure that you have satisfied clients continually.
Here are the top things you should watch for and be diligent about when it comes to lash extensions and allergic reactions:
1. Cleanliness is non-negotiable
If there’s one thing that will ensure that you give your client the best experience, whether they have sensitives or allergic reactions is that you maintain a professional level of cleanliness with your workspace and tools used. It’s also crucial that you wash your client’s lashes at every appointment because your client may not be washing their lashes very well at home. It is the lash artist’s job to clean the lash line at the start of every service, and again before the client leaves.
Show your client the amount of dirt and debris removed with proper cleaning. It serves as a reminder that bacteria build-up from improper cleaning can cause infections and reactions. Explain to your client that it may mean that they will have to put a pause on their lash extensions until their health improves.
2. Always make sure that you have a waiver for your clients to sign before the procedure
At a new client’s very first lash appointment, your job as the lash expert is to include a waiver to any lash services that you provide. Whether it’s a lash tint, lash extension, or lift, a waiver ensures that your client understands the risks involved with their lash service. It will help you cover sensitive topics, including irritations, allergies, and infections.) The waiver also helps your client understand what your responsibilities are as their lash service provider, and what their responsibilities are as the client.
3. Even with a patch test, reactions are possible
As a beauty professional, it is always helpful to conduct a patch test before the actual procedure. When it comes to testing skincare products and makeup, the patch test on the arm or behind the ear can be helpful towards determining allergic reactions. However, this is not the case when it comes to adhesives and lashes products used around the eyes. The skin around the eyes is very different due to the delicate nature of the area. Any patch tests done is moot, primarily because we have found that most clients’ reactions usually become present on a client’s third exposure to the adhesive. It renders the patch test as inaccurate to test for potential allergic reactions.
Allergies are difficult to pin down under the best of circumstances. It is important to remember that an individual can develop allergies at any time, and about 5% of the general population will always be allergic to one of the ingredients found in the adhesives.
4. When it comes to eye infections, allergy medicine won’t help
Always have your client contact a medical professional, no matter how much expertise you have with lash extensions. Over-the-counter allergy medication like Benadryl or Claritin won’t necessarily help, so we must advise our clients to reach out to get treated with prescription medications. If your client experiences any issues, their doctor would be knowledgeable about most of the ingredients in lash extension services. When it comes to lash-related conditions such as blepharitis and contact dermatitis, make sure that you do not give any well-intended advice and tell your clients to contact their doctor.
And there you have it! Allergies and sensitivities are no laughing matter. It is essential to educate your clients about the potential risks involved with lash extension, lift, and other services. The last thing you want is for a client to have a bad experience and blame you for any pain or discomfort they experience.